Customer feedback loop
Customers can report wrong prices, missing items, outdated details, or service concerns from the public menu, Official Business Page, QR, or direct link. Owners review the feedback privately and update the approved list when needed.
A customer flags a wrong price or outdated detail. The owner reviews it before anything changes publicly.
How feedback becomes useful
The workflow stays practical: make feedback easy to send, keep review private, and route corrections back to the approved menu or business page.
Step 1
Add feedback access from the public menu, Official Business Page, feedback QR, or direct link so customers do not need to find a phone number or send screenshots.
A feedback QR can sit near the counter, exit, table, or takeaway material.
Share a feedback link when you want a customer to report the issue privately.
Feedback stays connected to the same public business surface customers use.
Step 2
The form is built for useful reports: message, issue type, where it happened, and optional contact details where settings allow.
A customer can explain what looked incorrect in the public menu.
Operational concerns can still reach the owner privately for follow-up.
The feedback path is controlled by store and menu settings, not public guessing.
Step 3
Owners can review new feedback, mark it handled, and keep attention on the items that need action.
Feedback is reviewed on the owner side instead of being published automatically.
Owners can check feedback from the phone dashboard when they are away from a desktop.
Owner access and staff roles protect the feedback flow.
Step 4
When feedback reveals a real issue, owners correct the menu or business detail once and keep public pages aligned from that list.
Fix the item, price, section, or detail from the menu that publishes publicly.
Mark feedback resolved after the owner has checked it.
Customers keep returning to the current approved version instead of old screenshots or comments.
Correction loop
Feedback is useful only when it helps correct the approved menu. This capture shows the public report path; the private owner review surface remains held back until a clean ready-state screenshot is approved.
A customer can report wrong prices, missing items, outdated details, or other menu issues without making the report public.

Where it fits
The feature is strongest when it is framed as a correction loop, not a reputation or analytics product.
Feedback can be attached to the surfaces where customers already interact with the business.
Feedback stays reviewable, status-driven, and connected to Business Health without adding daily reporting work.
Trust boundary
This is not a review-management promise. It is a quiet correction path for customer-reported issues.
Feedback goes to the owner side for review instead of becoming public marketing content automatically.
Wrong prices, missing items, outdated details, service concerns, and other customer-reported issues can be handled from one place.
Business Health can show when guest feedback needs attention without turning the owner view into a reporting product.
The best outcome is simple: owner reviews the issue and updates the same approved list customers use.
Public correction path
Start from your current menu. MenuList prepares the public version, feedback paths, and owner controls around one approved list.